The student needs to have his or her own instrument.
The student needs to be respectful of the teacher.
The student needs to practice and have his or her homework ready for the lesson.
We always start off our students with a Free Trial lesson. After this if you choose to continue with us, we will set you up with an online log-in to our system. Here you can securely input your credit/debit card info. This allows us to charge your card for each month's subscription on the 27th of the previous month.
Do I have to pay for 3-12 months of lessons at once?
No! Definitely not.
The 3 month, 6 month, and 12 month plans are simply commitments saying you'll be sticking with Teach 2 Teach for that length of time, but the billing is done month by month at the listed rate.
How many lessons are included monthly?
The listed rates include weekly lessons. The monthly price stays consistent each month regardless of how many lessons the student holds. Every 3rd month has a 5th week, which is factored into the price already.
Your free trial lesson will be set up for you by an admin, and then scheduling will continue between you and your teacher.
Each pricing plan provides for weekly lessons, charged once per month. If a student would like to hold more lessons in a month than there are weeks, please contact us
Lesson Cancellation & Rescheduling
Please contact your teacher at least 48 hours in advance when you need to reschedule (24 hours for a VIP Pro). When you talk to your teacher, set a date for the rescheduled lesson. In the event that you have to cancel within 48 hours of the lesson (24 hours for a VIP Pro), you will not be able to make up that lesson with your teacher.
Emergencies, sickness, and bad weather/driving conditions are all valid excuses for late cancellations, and the lesson may be rescheduled with your teacher.
The same goes for our teachers. If a teacher has to cancel and does not give the student 48 hours notice, they will give you your next lesson free (except for illness, emergency, or weather).
NOTE: You can't make up lessons once you've stopped subscribing to a payment plan.
How do you treat holidays?
Holidays are never a problem. Let your teacher know if you'd still like to try to hold a lesson, or if you'd like to reschedule. If rescheduling, decide on a time and date that work for you both. Also feel free to just extend your next lesson to be twice as long.
Since all lessons are scheduled directly between you and your teacher, always mention it and be clear with your teacher. Never assume a lesson is cancelled due to a holiday you observe.
Let's say Steve holds lessons with his teacher Joel on Mondays. In October 2017 there are 5 Mondays.
The 1st week, Joel and Steve hold lessons at their regular time (4 lessons left).
The 2nd week, there's a hurricane and Joel and Steve need to reschedule at the last minute. Totally fine! So they move their 2nd lesson to Thursday that week instead (3 lessons left).
The 3rd week, Steve is sick on Monday, so he texts Joel to reschedule. Unfortunately, Joel is busy the rest of the week. Joel and Steve decide to hold two lessons the next week. One on Monday like normal and one on Friday. (1 lesson left)
The 5th week, Joel and Steve hold their regularly scheduled Monday lesson. (0 lessons left)
What happens at the end of my subscription?
Don't worry! Your teacher will keep up with your normal schedule and your subscription will auto-renew for another 3, 6, or 12 months until you contact us to update or cancel your subscription.
Any skipped lessons that have not been made up will expire at the end of your subscription. Clients are responsible to reschedule any missed lessons with the student’s teacher before the end of the subscription. For more information or if you have any questions, please contact us at firstname.lastname@example.org.
Can I transfer my subscription to someone else?
Yes, if you'd like to transfer your subscription to another person you may do so, but lessons must be taken within the same time frame as the original commitment specified.
What if I can't finish out the subscription I chose?
If you want to stop your 3, 6, or 12 month subscription with Teach 2 Teach before the agreed upon time, we have 2 options for you:
Fix the problem. This first option is by far the most preferred. What is making you want to stop taking lessons? Is scheduling difficult? Would you like to change the locations of the lessons? Switch to webcam lessons? Change teachers? Whatever your problem is, we're here to help solve the problem.
If you want to stop your 3, 6, or 12 month subscription with T2T before the agreed upon time, you may pay 1/3 of the remaining payments (or 1/3 of the payments required for the time you choose to not take lessons) to end (or pause) the contract. This will effectively fulfill your contract with T2T.
If you ever want to change to another teacher, we will try our best to make that happen for you.
Also, if the occasion ever arises that your teacher is no longer able to teach you, we will try our best to replace him or her with another qualified teacher. If at that point you are still within your agreed upon subscription time with us, your subscription will continue with the new teacher. Your subscription will not end early just because your previous teacher was unable to continue teaching you.